Patient Access by EMIS

Book appointments, order prescriptions or view your medical record online

 

 

Patient Access is a service that allows patients to be able to book appointments, order repeat prescriptions and view their medical records all from the comfort of your home. Using Patient Access will stop unessesary trips to the surgery to order your repeat prescriptions and will also cut down calls for patients trying to find an appointment as this can now all be done from your home computer or mobile phone via the Patient Access website or downloadable app.

Patients will also be able to view various parts of their medical record giving you a better knowledge of your own health and medical record, for example checking if you have had a vaccination for travelling or when was it you had that vaccine. 

To register with the service please collect a Patient Access registration form from the reception desk, this form will provide a brief summary of the Patient Access system and will also have another form attached for you to fill out, this is the registration form. Once you have filled this in and handed it back to reception you will need to provide photographic ID, once your ID has been confirmed and the form has been processed you will receive your registration details to whichever email address you provided on the registration form. Finally you can register at https://patient.emisaccess.co.uk/.

 

If you have any issues while using patients access, registering or are in need of general help with Patient Access please contact Priorslegh Medical Centre by either emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. or calling on 01625 872299. 

 

 

 

 

 

Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.