Useful Downloads

 

Below is a series of documents you may need to download

Please click the images to download the files

Patient Leaflet 

 Patient Leaflet (Standard Font)


Patient Leaflet Large Font

 Patient Leaflet (Large Font)


 Change Of Details Form

Change of Name Details


 Living Will Advanced Directive Protocol

Living Will & Advanced Directives Protocol


Complaints Protocol

Complaints Protocol


Joint Tissue Injection Information Leaflet

Joint Injection Patient Information


Minor Surgery Advice Letter

Minor Surgery Patient Information

 

Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.