Your GP Cares


The British Medical Association has started the Your GP Cares campaign which has the following aims:

 

"We are calling for long-term, sustainable investment in General Practice now to:

  •     Attract, retain and expand the number of GPs
  •     Expand the number of practice staff
  •     Improve premises GP Services are provided from

More information can be found of the BMA Campaign page: http://bma.org.uk/yourgpcares

You can read an information letter here (pdf)

Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.