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The news this week has highlighted the pressure that Accident and Emergency Departments in hospitals all over the country are under. In an article in the Daily Telegraph this week, there was a suggestion that one of the reason was due to a lack of confidence in GP Out Of Hours Services.

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Here we are, another week in general practice and Dr Clare Gerada, the Chair of the Royal College of General Practitioners (RCGP) has been very vocal this weekend regarding GPs identifying carers.

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I have been asked by the GPs if I would like to write a weekly blog for the Priorslegh website. As the NHS once again is going through a huge metamorphosis we thought this would be good way to keep you informed.

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The winter vomiting bug, also known as norovirus, is the commonest of all the stomach bugs in the UK causing misery for many thousands.

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The winter vomiting bug, also known as norovirus, is the commonest of all the stomach bugs in the UK causing misery for many thousands. It is highly infectious with over 1 million cases reported in December 2012. Spread of the bug is a significant concern causing hospital wards, care homes, schools and even cruise liners to come to a standstill. One of the best ways of treating norovirus is to let it run its course and to take measures to reduce its spread.

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Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.

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