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Blog posts tagged in surgery news

At Priorslegh we want to develop a culture that values and welcomes complaints as a way of putting things right and improving our service.

We use complaints as a learning process that helps us understand our patients better. We also try to deal with complaints promptly, avoiding unnecessary delay. We find that resolving problems and complaints as soon as possible is best for both complainants and the practice.

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The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services. We would be greatful if you could click the link below and complete our short survery.

https://www.surveymonkey.com/s/PBRKYST

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A Health Forum, recently held in the Civic Hall Poynton, was attended by several hundred people. The event, organised by patients and staff of Priorslegh and McIlvride medical practices and the Local Authority offered advice and support on health and fitness issues.

Over twenty five organisations were represented, including Open Hands, Action On Hearing Loss, St Paul's Baby and Toddler Group, MacMillan Nurses, Age UK, Arthritis Research and Poynton Midwives.

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Priorslegh is now on Twitter & Facebook

To keep up to date with all the latest news and information in the surgery you can now follow us on Twitter @priorslegh and like our Facebook page - Priorslegh Medical Centre.

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We have had great success with our Patient Participation Group and would like to thank all those who have been involved.

As part of the ongoing process we have produced an annual report - Click Here

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Patient Information Extraction (GPES)

82 practices in the country have begun piloting a new system of data extraction

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Priorslegh Medical Centre is pleased to welcome Annette Boden who is a private hypo-psychologist and counsellor.

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Priorslegh has for a long time had GP registrars in practice. Registrars are qualified doctors who have been working in a hospital but have now chosen the pathway of a GP.

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What is EMIS Access and how can it help me?

EMIS Access is a tool created by EMIS that lets patients take more control of their healthcare. When using EMIS Access you will be able to order your repeat medication and book appointments without having to ring or come to the surgery.
Soon we will be introducing the next stage which will allow you access to your medical records online.

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Another busy week in general practice has gone by with a Bank holiday included.

This has given the builders and carpet fitters a chance to really move on.

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