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Priorslegh is now on Twitter & Facebook

To keep up to date with all the latest news and information in the surgery you can now follow us on Twitter @priorslegh and like our Facebook page - Priorslegh Medical Centre.

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There seems to be lots of infections flying around at the moment and we are seeing lots of people coming in with coughs and cold. A common question I am asked is how long it takes to recover from such an infection?

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Every month thousands of pounds worth of medication is wasted within the NHS. It is difficult to know exactly how much as only a proportion of unused medicines are returned to pharmacies for destruction, however nationally the estimate is that £1 in every £25 spent on medicines ends up wasted.

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We have had great success with our Patient Participation Group and would like to thank all those who have been involved.

As part of the ongoing process we have produced an annual report - Click Here

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Patient Information Extraction (GPES)

82 practices in the country have begun piloting a new system of data extraction

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Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.

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