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Patient Access Update

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Starting from the 31st of March we will now be offering patients more options when using the EMIS Patient Access system. In addition to what patients can currently view which is immunisations, allergies, appointments and prescriptions, you will now be able to view your test results and coded information.

To be able to view these new options and register for Patient Access please contact the Priorslegh reception desk and fill in a Patient Access registration form, if you are already registered and would like access to the new options then please do the same and re-register for Patient Access at the Priorslegh reception desk.

If you would like more information on Patient Access please visit https://patient.emisaccess.co.uk or our link on the Priorslegh website called 'Online Services'. We also attach an information letter to all registration forms that can be collected from the Priorslegh reception. 

 

Thank you,

 

Priorslegh Medical Centre 

 

 

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Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.

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