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August Appointments

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To help us manage the busy holiday period for staff over August, all doctor’s appointments will be book on the day.

 

 

If you need to see a doctor during August, please contact the surgery when the appointments are released from 8.00am.  You will then be given an appointment that day.  

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Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.

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