Home Visits

The practice can arrange for a home visit to be made for patients who are permanently housebound i.e. never leave their place of residence or temporarily housebound due to a recent clinical procedure or treatment.  The practice has to adhere to this policy in an attempt to manage demand for home visits due to our population base of 11,500 patients.  Each home visit takes up to 1 hour of our GP's time which is the equivalent of 6 face to face consultations at the surgery.  Therefore we request that you request a home visit if absolutely necessary.  It is clinically safer to see a patient at the practice where we have full access to your medical records, an appropriate examination couch and the necessary equipment to carry out an effective consultation.

Lack of transport to the surgery will not be accepted as a reason for a request being made.  

If you are housebound and feel that you require a visit; please consider the points below:

  • Please contact the surgery before 10am.  The doctors carry out home visits between 11:30am and 2:30pm .  This allows us to plan when your visit will take place and who will carry out the visit.
  • Our reception team will ask for the reason for the visit and will place you on our triage list for a return call from a clinician.  The clinician will then contact you to triage your problem and determine whether a home visit is clinically required.  Please provide as much information as possible to both the receptionist and the triage clinician to ensure that your request can be prioritised appropriately.