Sr Charlotte Hughes

After qualifying as a registered general nurse in 2005 Charlotte Hughes returned to work in the Emergency Department at Wythenshawe hospital where she had worked for a number of years as a health care assistant. Here she gained experience of nursing people who were acutely unwell and completed the advanced life support course. She also completed training in triage, ECGs, venepuncture, wound assessment and dressings and the assessment of minor limb injuries.
Since joining Priorslegh in 2013, cervical screening, contraception reviews, and cardiovascular risk assessments and has recently completed her Asthma Diploma and conducts annual asthma reviews.  Charlotte has developed her role from Treatment Room Nurse, to Practice Nurse.  

Charlotte currently works as a school nurse but returns to the practice for 2 sessions per month reviewing our asthmatic patients following her recent completion of her Asthma Diploma.

Telephone Triage

Telephone Triage - How does it work and what is it for?

Priorslegh Medical Centre has operated a telephone triage service for some time, for those not familiar with a triage system here is how it works:

  • If you have an emergency and need to speak to a clinician urgently please phone the surgery in the morning or after 130pm for an afternoon call back
  • Triage is for emergency queries only, that does not include medication request or sick note requests
  • You have to be available to come down to the surgery within 2-3 hours if needed. If you are going to work then it is not an emergency for telephone triage.
  • Your call will be triaged along with nearly 100 other calls in a morning and the same number of calls in the afternoon; this means we cannot give you a time you will be called back.
  • Triage does not always mean you have to come to the surgery, if a clinician feels they are happy discussing your condition with you over the phone they can do a prescription for you if needed and it can be ready to collect the same morning.